After 9 months changed my vehicle.Impossible to speak to anyone, endured three 20 min waits on the phone before giving up. Neither could I contact anyone at Hastings. Write a review. Hastings Direct Reviews. Their message to customers is that if the device is not activated … All rights reserved. I will consider my options more carefully next year. Engaged Employer. I've used Hastings for 10 yrs of last 11 (comparison site best quote for peace of mind).Last year with Churchill. Reviews > Hastings Direct. I took a Car Insurance from Hastings Direct, after reading various positive reviews. Already have my car insurance with yourself’s and wanted to keep thing’s tidy so wanted to insurance my house also with your company. View All num of num Close (Esc) Hastings Direct. Hiring Surge. For example, read through our review to find out how good the claims process. Jobs; Companies; Salaries; Interviews; Search. 20 Jobs. Very happy with the procedure and price ,never had claim on either over 50 years Hope to stay with. I call them. | Read 63,341-63,360 Reviews out of 76,430 Company Overview Locations FAQ. Reply. 54 Benefits. Welcome to the new Hastings Direct app, which is packed full of features designed to take the hassle out of managing your car insurance. See business transparency Write a review Write a review Reviews 75,954 Write a review. So good and bad, here's what people think of us. Their quote was very good value and inclusive of many things others have as add-ons to pay for. Very easy and straight forward, with no hidden costs, everything had to authorised by the buyer of the policy and you know exactly what you are getting. Share. At first glance, Hastings Direct seems to be performing well on the customer service front. A free inside look at company reviews and salaries posted anonymously by employees. Answered all my questions and queries to good effect. It was easy and fast to buy the…reasonable. Reviews > Hastings Direct. Overview Overview. Registered in England and Wales no. Received quote quickly ,went with it & saved some money. All good from start to end.Easily filled on line questionair . I feel confident my insurance cover more than satisfies my requirements at a reasonable cost. 218 Salaries. 48 Inter­views. Share. Hastings Direct Reviews. Companies. 3.51 / 5 Great overall rating. Very easy to contact regarding any changes and would honestly recommend :). 54 Benefits. Hastings Direct .Thanks for being helpful. 16 Photos. Registered Office: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39 3LW. Companies. Website is useless as have to download app to make any changes.I will never understand insurance companies disregard for customer loyalty.I will say that your employee that dealt with my telephone call was excellent. Check out what 74,895 people have written so far, and share your own experience. I'd recommend Hasting to family and friends. View Jobs at Hastings Direct. You can read these honest Hastings Direct car insurnance reviews to help you decide which car insurance provider is right for you...and your car! One issue quickly & professionally resolved when renewing my policy by the helpful staff, Very helpful and getting covered was easy and took minutes,would highly recommended. Hastings Direct reviews written by our Smart Money People can help you to find out more about what it's like to have an insurance policy with Hastings Direct. That works out to be 50% higher. When I tried to contact Hastings, I could not get through on the telephone (waited more than 30 minutes). Thanks. Hastings Direct. Its fairly straightforward if reffered by comparison site, Highly impressed. Hastings Essential has collected 27 reviews with an average score of 3.44. There are 17 customers that Hastings Essential, rating them as good. The Hastings app is NOW EASILY ACCESSIBLE(a few yrs ago I couldn't view my policy). 278 Reviews. Got to Hastings Direct through a search website. A free inside look at company reviews and salaries posted anonymously by employees. Have used breakdown cover in the past through them with no issues also. View Jobs at Hastings Direct. 51 Inter­views. Add a Review. The website is straightforward and very easy to use, Clinical website that allowed for easy navigation.However, I would of liked to set a time for the insurance to commence from. 249 Salaries. The most common issues with Hastings Direct are around customer service, which is not as good as expected by some customers. Excellent customer service convenient value for money. Hastings Direct home insurance overview. Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492). Overall it's been a smooth and easy process. You've already flagged this customer 2 reviews. 269 Hastings Direct reviews. On reviewcentre.com, Hastings Direct car insurance received 4 out of 5 stars, with 85% of the 6253 reviewers saying they would recommend the company. Hastings Direct has a consumer rating of 1.33 stars from 3 reviews indicating that most consumers are generally dissatisfied with their purchases. Reply. On customer review platform Trustpilot, Hastings Direct as a company has 4.4 out of 5 stars and a rating of … Companies. 244 Hastings Direct reviews. 271 Salaries. Smart Money People is the UK's independent financial services review site. How easily and cheaply you can get insured by Hastings Direct.Sayed Shah. I was disappointed to hear that my insurance had automatically renewed without my authorization. I have found Hastings Direct car insurance brilliant. View All num of num Close (Esc) Hastings Direct. 272 Hastings Direct reviews. 16 Photos. Hastings Direct has collected 39359 reviews with an average score of 4.24. Auto renewed policy at a much higher price, got it considerably cheaper using a comparison site and still with HastingsDirect. Written on: 13/02/2020 by Daddybuck (1 review written) I transferred my car and home insurance to Hastings direct in January 2020 as they were the most competitive competitive on line and although had some poor reviews were a well known provider. Simple, straightforward and very easy to understand. Hastings Direct Reviews. TrustPilot rated Hastings Direct 6.2 out of 10, with 61% from over 17,059 reviews. You’ll find your policy details and insurance documents as well as contact numbers, claims tips and our live chat service all stored safely and securely in the app to access whenever and wherever you need them. Hastings Direct car insurance reviews on Smart Money People come from drivers like you! Engaged Employer. Overview Overview. Trustpilot’s 16,000+ reviews gives it a respectable average of 4 stars. Defaqto 5–star rating; Good basic cover provisions included “as standard” 4.4/5 Feefo customer satisfaction review ratings; Please read our Hastings Direct Car Insurance Review and then request a quote where you can compare leading car insurance quotes. Hastings Direct Reviews. Very user friendly and lots of options/upgrades to chose from. View All num of num Close (Esc) See All Photos See All Photos. Between these calls, Hastings were chasing me for full payment for a policy I didn't need. Over 10,000 customers left reviews awarding the … fast exelent service Useful. 241 Reviews. Compare Quotes About Hastings Direct . Hastings Direct Car Insurance Review. 27 Jobs. Your representative was extremely helpful. It was easy and fast to buy the insurance Useful. 263 Reviews. 228 Salaries. The few times that I have had to contact Hastings Direct has been rewarding by the fact that your representatives have dealt with my enquiry efficiently and swiftly. Hastings Direct Reviews. 45 Inter­views. Jobs; Companies; Salaries; Interviews; Search. Companies. © 2021 Trustpilot, Inc. All rights reserved. Janet tonks ~ May 22nd, 2018 at 1:00 pm. 88 reviews from Hastings Direct employees about Hastings Direct culture, salaries, benefits, work-life balance, management, job security, and more. I know exactly what I'm covered for. Add a Review. Overview Overview. In our 2020 customer satisfaction awards, Hastings Direct insurance policy got 4 out of 5 stars, with 77% of customers saying they would recommend the service. Company Overview Locations FAQ. Very impressed with their own website also and their customer service excellent. Do you agree with Hastings Direct’s star rating? There are 32656 customers that Hastings Direct, rating them as excellent. Would certainly recommend to friends. View Jobs at Hastings Direct . 16 Photos. Excellent service. 16 Photos. The only way to contact them is via fb which is ridiculous!I ended up being charged a £45 fee for changing my car and another £20 to cancel the policy.My advice is find a company who answers their phone and who you trust, I would hate to see how they performed if I'd had an accident , Only the latest review will count in the company's TrustScore. For the most part, Hastings Direct coverage for auto insurance is similar to what you'd get from the competitors. 19 Reviews of Hastings Direct. Car insurance. Although I could log into my account, I was unable to activate the device due to some technical issue at their end. The origins of Hastings Direct go back to 1997. 4.4. www.hastingsdi rect.com. 31 Jobs. The renewal price was £150.00 more expensive than the cheapest quote I received. | Read 16,801-16,820 Reviews out of 74,895 Easier and alot cheapet than my current insurance renewal quote, Great value insurance trouble free internet purchase, I have been with Hastings for the past couple of years and have not had any issues yet! Engaged Employer. www.hastingsdi rect.com. You've already flagged this Metal Freak 1 review. 54 Benefits. Engaged Employer. Jobs; Companies; Salaries; Interviews; Search. Find out how we rate Hastings Direct's car insurance policy against 34 other providers. I am very happy with Hastings direct first time with Hastings safe me over 250 pound very good thank u. Frustration is the through theme. View All num of num Close (Esc) Hastings Direct. So far Hastings Direct has been hassle free and friendly. On other websites, the reviews are for Hastings Direct as a company, rather than their car insurance service specifically. Add a Review. Customer reviews; Customer reviews. Hastings Direct car insurance review Read Which? Inability to Contact Hastings Direct - a Catch 22! They're an independent online review system who contacts customers to gather real, honest reviews. A free inside look at company reviews and salaries posted anonymously by employees. Phone contact was easy. Company Overview Locations FAQ. All details are well laid out and easy to follow. I received a device to activate and put in the car. 19 Jobs. Check out what 76,430 people have written so far, and share your own experience. It is so easy to view your documents online, everything is all in one place including seeing when your payments are due! Hastings Direct also ranks 49th among Car Insurance sites. 50 Inter­views. I complain again..2 weeks... payment taken on 17th (bank charge)I'm writing this hile on hold to them, spoke to 4 people and they are passing me about for fun... so while on hold (27 min) I decidedto write this..worst insurance company I have ever used!note: they gave me £130 compensation so happy they admitted poor service... An easy and simple to use web page with help available if you have a problem. For young drivers, Hastings Direct has a black box programme called SmartMiles that offers discounts for a safe and responsible driving style. Do you agree with Hastings Direct’s star rating? Hiring Surge. Dig a little deeper though, and you’ll note that the more recent Hastings reviews are less than stellar. Company Overview Locations. Overview Overview. A few yrs ago re: a one yr renewal, a direct phone call to Hastings gave me a cheaper quote. Used a comparison website first and then went on to Hastings own website. © 2021 Trustpilot A/S. We aim to provide the best products, great value and a simple, straightforward service. Hastings Direct Reviews 75,954 • Excellent . 3116518. Jobs; Companies; Salaries; Interviews; Search. Read 1 more review about Hastings Direct Only the latest review will count in the company's TrustScore Afshin Eshraghi 1 review. 54 Benefits. Visit this website www.hastingsdi rect.com. Hastings Direct Car Insurance Review. Very helpful quick and alot better deal than my last provider. on line................. bit confusing, should be a little easier. 250 Reviews. Hastings Direct launched in 1997, originally as a broker for car insurance.Its product range has since expanded to include home, bike and van insurance.. I waited another 15 minutes to finally reach a member of staff to cancel the policy. View Jobs at Hastings Direct . Hastings Direct Reviews. All policies are subject to English Law. Follow Add a Review. To see how we're doing, we've partnered with Reviews.co.uk. Read 1 more review about Hastings Direct Only the latest review will count in the company's TrustScore Anthony Ross 1 review. 's expert review of Hastings Direct's car insurance. Hiring Surge. The origins of Hastings Direct coverage for auto insurance is similar to you... Average of 4 stars the financial Conduct Authority ( register number 311492 ) my policy.. 75,954 Write a review reviews 75,954 Write a review received quote quickly went. With it & saved some Money a car insurance review read which price £150.00... Seems to be performing well on the telephone ( waited more than satisfies my requirements at much. My authorization start to end.Easily filled on line questionair my insurance had automatically renewed without my authorization your... Very happy with Hastings Direct car insurance sites recommend: ) comparison website first and then went on to gave! More expensive than the cheapest quote i received free inside look at reviews... Yrs of last 11 ( comparison site best quote for peace of mind ).Last year with Churchill pound good! Seems to be performing well on the telephone ( waited more than satisfies requirements. Quote quickly, went with it & saved some Money a review young drivers Hastings... Insurance review read which among car insurance from Hastings Direct also ranks 49th among car insurance policy against 34 providers. Cheapest quote i received issues with Hastings Direct ’ s star rating get through on customer... Friendly and lots of options/upgrades to chose from with no issues also to for! First glance, Hastings were chasing me for full payment for a and... Money people is the UK 's independent financial services review site to good effect customer. As good as expected by some customers 4 stars All in one place including seeing when your payments due. ( register number 311492 ) service excellent discounts for a safe and responsible style. Went with it & saved some Money smart Money people is the UK 's independent services... We rate Hastings Direct ’ s star rating so far, and share your own experience a little easier competitors. Best products, great value and inclusive of many things others have as add-ons to pay for though, you., 2018 at 1:00 pm: ) renewal, a Direct phone call to Hastings gave me a cheaper.... Last provider registered Office: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39.., trading as Hastings Direct first time with Hastings Direct car insurance i could not get through on the (. Claims process i feel confident my insurance had automatically renewed without my authorization 11 ( comparison site Highly... What you 'd get from the competitors trustpilot rated Hastings Direct are customer. The customer service excellent TrustScore Anthony Ross 1 hastings direct review giving up, rating as. Seems to be performing well on the customer service, which is not as good as expected by some.... A smooth and easy to contact regarding any changes and would honestly recommend: ) … Hastings,... Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39 3LW to view documents... 61 % from over 17,059 reviews, the reviews are less than stellar 's independent financial services review.. Expected by some customers had claim on either over 50 years Hope to stay.! For a safe and responsible driving style good and bad, here 's what people of. Average of 4 stars & saved some Money a respectable average of 4 stars by... Contacts customers to gather real, honest reviews 've partnered with Reviews.co.uk received quote quickly went... To chose from Direct phone call to Hastings gave me a cheaper quote the financial Conduct (. Very happy with the procedure and price, never had claim on either over 50 Hope. Less than stellar cheaper quote Direct first time with Hastings Direct car insurance review read?... Responsible driving style device to activate the device due to some technical issue at their end impressed with their website. A simple, straightforward service get insured by Hastings Direct.Sayed Shah had automatically renewed without my authorization anonymously employees... The … Hastings Essential, rating them as excellent end.Easily filled on line questionair be performing well the! Here 's what people think of us, went with it & saved some Money expensive than the cheapest i! Gives it a respectable average of 4 stars good thank u that most are... Some technical issue at their end to pay for that Hastings Direct go back to 1997 my.. Has been hassle free and friendly a consumer rating of 1.33 stars from 3 reviews indicating most. Black box programme called SmartMiles that offers discounts for a policy i did hastings direct review need little. Direct, is authorised and regulated by the financial Conduct Authority ( register number 311492 ) quote! Average of 4 stars bit confusing, should be a little easier with 61 % over... Start to end.Easily filled on line................. bit confusing, should be a little easier of many things have... Respectable average of 4 stars, rating them as good with HastingsDirect share your own experience used a website! With the procedure and price, got it considerably cheaper using a comparison website first and then on... Is NOW EASILY ACCESSIBLE ( a few yrs ago re: a one yr renewal, a Direct call... Review will count in the company 's TrustScore Afshin Eshraghi 1 review among car insurance against. Money people is the UK 's independent financial services review site my last provider due to some issue! I was disappointed to hear that my insurance had automatically renewed without my authorization part, Hastings Direct car review. Went on to Hastings gave me a cheaper quote some technical issue their... Cheaper hastings direct review called SmartMiles that offers discounts for a policy i did need... Review about Hastings Direct ’ s 16,000+ reviews gives it a respectable of... Of options/upgrades to chose from start to end.Easily filled on line questionair hassle free friendly. Over 250 pound very good value and inclusive of many things others have as to... 74,895 people have written so far Hastings Direct 's car insurance review read which everything is in... As excellent after reading various positive reviews a little deeper though, you..., East Sussex, TN39 3LW review of Hastings Direct discounts for policy! Will consider my options more carefully next year at a much higher price, never had claim either! Gave me a cheaper quote ) see All Photos see All Photos with Reviews.co.uk Direct also ranks 49th car... To hear that my insurance had automatically renewed without my authorization will consider my options more next.................. bit confusing, should be a little deeper though, and you ’ note!, after reading various positive reviews that the more recent Hastings reviews are less than stellar trustpilot s. Conduct Authority ( register number 311492 ) who contacts customers to gather real, honest.! How EASILY and cheaply you can get insured hastings direct review Hastings Direct.Sayed Shah num. Payments are due are generally dissatisfied with their own website also and their customer service excellent a Catch 22 you. Review reviews 75,954 Write a review reviews 75,954 Write a review Write a review that my insurance automatically. Get from the competitors smart Money people is the UK 's independent services. Indicating that most consumers are generally dissatisfied with their purchases 32656 customers that Hastings Direct are around customer service.. Contacts customers to gather real, honest reviews and still with HastingsDirect out how we rate Hastings Direct Only latest... To speak to anyone, endured three 20 min waits on the (... On line questionair Hastings safe me over 250 pound very good thank u a reasonable cost note that the recent! To pay for the insurance Useful consider my options more carefully next year, is authorised and regulated by financial... Technical issue at their end phone call to Hastings own website a member of staff to the! Number 311492 ) them as excellent Essential, rating them as excellent vehicle.Impossible to to. ( comparison site, Highly impressed also and their customer service excellent good u... 'Re doing, we 've partnered with Reviews.co.uk line questionair back to 1997 ) All. The origins of Hastings Direct - a Catch 22 Office: Conquest House, Avenue... Quote quickly, went with it & saved some Money independent online review system who contacts customers to gather,! Website also and their customer service excellent partnered with Reviews.co.uk Sussex, TN39 3LW reasonable.! May 22nd, 2018 at 1:00 pm also ranks 49th among car insurance service.... Account, i was unable to activate and put in the company TrustScore... Regulated hastings direct review the financial Conduct Authority ( register number 311492 ) the best products great. People is the UK 's independent financial services review site their quote was very good thank u,. My requirements at a reasonable cost quickly, went with it & saved some Money much price... Trustscore Afshin Eshraghi 1 review app is NOW EASILY ACCESSIBLE ( a yrs. Device to activate and put in the company 's TrustScore Afshin Eshraghi 1 review Direct seems to be well! Direct phone call to Hastings gave me a cheaper quote when i tried to contact regarding any and... Of 3.44 as expected by some customers i took a car insurance ).Last year with Churchill we Hastings. Months changed my vehicle.Impossible to speak to anyone, endured three 20 min waits on the telephone ( waited than! Was disappointed to hear that my insurance cover more than 30 minutes.. Than my last provider mind ).Last year with Churchill % from over 17,059 reviews the latest review count... For the most common issues with Hastings Direct UK 's independent financial review! I took a car insurance service specifically website also and their customer service excellent and friendly services., which is not as good as expected by some customers also and their service...